Except specific agreement, the delivery is carried out by direct delivery of the product to the buyer, or by a mere notice of disposal, or by the delivery to a shipper or a carrier in the seller’s premises. The deliveries are carried out according to the availabilities and in the order or arrival of the orders. The seller is authorised to carry out global or partial deliveries. The seller is released from his obligation to deliver in the cases usually constitutive of act of God. Our prices are free of charge of transport or packaging in metropolitan France for any order superior to 30 € VAT included. Freight costs for any order inferior to that : 5,30 € VAT included. Deliveries out of France Métropolitaine are ex-works. Out of metropolitan France, transport costs are calculated according the the post's pricelist.
Without prejudice to the dispositions towards the carrier, the complaints about obvious defects or about the non-accordance of the delivered product with the ordered product or with the dispatch note must be mentioned on the delivery note and confirmed in writing in the three days of the arrival of the products. The buyer should prove the reality of the defects or anomalies noted. He should help the seller to attest those defects and to find a solution.
BE CAREFUL !
While receiving your parcel, in presence of the delivery person, check out the parcel's content and state. Do not hesitate to specify on the delivery note any abnormality (open, damaged, wet, missing product...). The phrase "subject to unpacking" is not enough ! In case of damages do not hesitate to refuse the parcel, this will help a faster re-dispatch of your product.
If this procedure is not enforced, we will not take to our charge damages due to the transport.